Support

NomBot is a restaurant recommendation app that helps you decide where to eat. Tell us roughly what you're in the mood for, tap "spin," and NomBot surfaces a nearby restaurant picked just for you. Think of it as a friendly nudge when "anywhere is fine" is not actually fine.

NomBot uses Sign in with Apple or Sign in with Google. There is no email/password option right now. Both paths are one-tap, do not require a password, and keep your account tied to an identity you already trust.

NomBot recommends restaurants near you, so your current location is required to generate a spin. We only use your location while the app is open — we do not track you in the background. If you deny location access, spins will not work until permission is granted.

Free accounts get 3 spins per day. The counter resets at midnight local time. If you want unlimited spins, upgrade to Pro (monthly subscription) or grab a Founders lifetime pass (see the Subscriptions section below).

Both unlock unlimited spins and premium features.

Pro is a recurring subscription — pay monthly, cancel anytime through Apple or Google.

Founders is a one-time purchase of $50 for lifetime access. It's limited to the first 500 supporters as a thank-you to early believers. Once those 500 slots are gone, the Founders option disappears for good.

Subscriptions are managed by the app store you purchased through — we cannot cancel on your behalf.

On iPhone / iPad: Settings → tap your name → Subscriptions → NomBot → Cancel Subscription.

On Android: Play Store app → tap your profile → Payments & subscriptions → Subscriptions → NomBot → Cancel subscription.

You'll keep Pro access until the end of the current billing period.

Refunds are handled directly by Apple or Google, since that's where the purchase was processed.

Apple: visit reportaproblem.apple.com, sign in, and request a refund for NomBot.

Google: open the Play Store, find NomBot in your order history, and tap "Request a refund."

If you hit a snag, email us and we'll help you navigate it.

Nothing — your subscription is tied to your Apple ID or Google account, not the app install. Reinstall NomBot, sign in with the same account you used originally, and Pro will restore automatically. If it does not, tap "Restore Purchases" in Settings.

Open NomBot and go to Settings. Your plan is shown at the top of the account section. Founders shows as "Founders — Lifetime" and Pro shows as "Pro" with the next renewal date. If your status looks wrong after a fresh install, tap "Restore Purchases" to re-sync with the app store.

You can fully delete your account from inside the app: Settings → Delete Account. This removes your profile, spin history, and any personal data tied to your NomBot account. The action is permanent — there is no undo.

Short version: the minimum needed to give you recommendations — your account identity (from Apple or Google), your current location while the app is open, and your spin history. We also collect basic diagnostics and crash logs to keep the app stable.

For the full breakdown, see our Privacy Policy.

No. We do not sell your personal data to anyone, ever. We only share data with the service providers that help NomBot run (like authentication and crash reporting), and only what they need to do their job.

Email us with the following and we can usually reproduce it quickly:

• What you were doing when it happened
• What you expected to see
• What actually happened
• Your device (e.g. iPhone 15, iOS 18.2) and the NomBot version (shown at the bottom of Settings)

Screenshots or a short screen recording help a lot.

You can email us at hello@nombot.ai or use the contact form. We're a small team — usually a reply within 2 business days.